Express vs Economy: when to use each
When the speed selectors appear on box delivery and device delivery, what each option means, and how the choice affects price.
Written By Andres Kõiva
Last updated 1 day ago
Some shipments give you a choice between Economy and Express. The choice can appear in two places on Step 3, under Shipping & handling: the Box delivery, which is the Raal-supplied transport box on its way to the collection point, and the Device delivery, which is the device itself.
What each option means
The portal labels the two options with indicative transit times:
Economy: around 1.5 weeks. This is the default.
Express: around 2 to 3 days, at a higher courier cost.
Use Express when an employee starts on a fixed date and the device has to be there. Economy suits offboarding returns, planned upgrades, and anything else without a hard deadline.
When you see the choice
Box delivery appears when at least one device on the order needs Raal-supplied packaging and the collection country is in the EU zone.
Device delivery appears when both the collection and delivery countries are in the EU zone and the shipment is not domestic.
If neither selector appears, the order is either using the sender's own packaging or it is on a lane with only one available speed. Raal then picks the appropriate service automatically.
Mixing the two
The selectors are independent, so you can send the box Express and the device Economy, or the other way round. Express box with Economy device is a common pattern: get the packaging to the sender quickly so they can pack the moment they are ready, then accept a slower delivery once the device is on its way.
How the choice affects price
Changing a speed selector invalidates the current price. Click Calculate Price, or Recalculate Price if you have already priced the order once, to see the updated total.